Shipping policy
Shipping Policy
PANTH
1148 Burke Road, Balwyn North, VIC 3104, Australia
Email: help@secure-panth.com
Website: www.secure-panth.com
Last updated: September 23, 2026
This Shipping Policy applies to orders placed through PANTH at www.secure-panth.com.
1. Order Processing
Orders are normally processed within:
1 to 3 business days
Processing begins after an order has been successfully placed and payment has been authorized.
Business days exclude Saturdays, Sundays, and applicable public holidays.
2. Delivery Time
After shipment, the estimated delivery timeframe is:
7 to 15 business days after shipment
The processing period of 1 to 3 business days is separate from the estimated delivery period.
Delivery estimates may be affected by carriers, customs authorities, weather, transportation disruptions, incorrect delivery information, or other circumstances outside our reasonable control.
3. Tracking
When tracking information is available, it may be provided electronically using the contact details associated with the order.
Tracking information may require time after shipment to become active in the carrier's system.
4. Multiple Packages
Products within the same order may be fulfilled separately.
Items may therefore arrive in separate packages and on different dates, with separate tracking numbers.
5. Customs and Import Charges
International shipments may be subject to customs procedures, import taxes, duties, brokerage charges, or similar governmental charges.
Responsibility for applicable charges will be determined in accordance with the checkout terms and applicable law.
6. Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information during checkout.
If an error is discovered, contact help@secure-panth.com as soon as possible.
We cannot guarantee that shipping information can be changed after fulfillment or shipment has begun.
7. Delivery Issues
If tracking indicates an unusual delay or an order has not arrived within the stated maximum estimated delivery period, contact:
Please provide your order number and relevant delivery information.
8. Lost or Undelivered Orders
Customers may contact us for review when an order has not been delivered after the maximum stated delivery period.
Eligible cases may qualify for a refund or other remedy under our Return and Refund Policy and applicable consumer law.
9. Contact
PANTH
1148 Burke Road
Balwyn North, VIC 3104
Australia
Email: help@secure-panth.com
Website: www.secure-panth.com