Privacy policy

Privacy Policy

PANTH
1148 Burke Road, Balwyn North, VIC 3104, Australia
Email: help@secure-panth.com
Website: www.secure-panth.com

Last updated: September 23, 2026

This Privacy Policy explains how PANTH collects, uses, discloses, and otherwise processes personal information when customers visit www.secure-panth.com, make a purchase, contact us, or otherwise interact with our online store.

1. Information We Collect

Depending on how you interact with our store, we may collect information including:

  • Name

  • Billing and shipping address

  • Email address

  • Telephone number

  • Order and transaction information

  • Products purchased or viewed

  • Customer support communications

  • Device and browser information

  • IP address and related technical information

  • Website usage and interaction information

  • Payment-related information necessary to process transactions

Payment information may be processed directly by our payment service providers rather than stored directly by us.

2. How We Use Personal Information

We may use personal information to:

  • Process and fulfill orders.

  • Process payments and refunds.

  • Provide order and shipping communications.

  • Provide customer support.

  • Detect and prevent fraud and security incidents.

  • Operate and improve our website and services.

  • Maintain business and transaction records.

  • Comply with applicable legal and regulatory requirements.

  • Send marketing communications where permitted.

3. Sharing Personal Information

We may share information with service providers where reasonably necessary to operate our store, including:

  • E-commerce infrastructure providers.

  • Payment processors.

  • Fulfillment providers.

  • Shipping and logistics providers.

  • Analytics and technology providers.

  • Fraud prevention and security providers.

  • Professional advisers.

  • Government authorities where legally required.

4. International Processing

Our service providers, suppliers, or other business partners may operate in countries other than Australia.

Personal information may therefore be processed internationally where necessary to provide our services.

Where required by applicable law, appropriate measures will be taken regarding international processing or disclosure.

5. Cookies

Our website and service providers may use cookies and similar technologies to operate the store, maintain security, remember preferences, understand website usage, measure performance, and support advertising or marketing where permitted.

6. Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to satisfy applicable legal, accounting, tax, fraud-prevention, dispute-resolution, and regulatory requirements.

7. Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information.

However, no electronic transmission or storage method can be guaranteed to be completely secure.

8. Privacy Rights

Depending on applicable law, individuals may have rights regarding their personal information, including requesting access to or correction of personal information held about them.

Requests may be submitted to:

help@secure-panth.com

We may need to verify the identity of the person making a request.

9. Marketing Communications

Customers may unsubscribe from promotional email communications using the unsubscribe mechanism included in the communication where available.

Transactional communications concerning purchases or customer service may still be sent when necessary.

10. Children's Privacy

Our store is not intended to knowingly collect personal information from children where doing so would violate applicable law.

11. Third-Party Services

Our website may use or link to independently operated third-party services.

Their processing of personal information may be governed by their own privacy policies.

12. Privacy Complaints

Questions, requests, or complaints concerning personal information may be sent to:

help@secure-panth.com

We will review privacy inquiries in accordance with applicable requirements.

13. Changes to This Policy

We may update this Privacy Policy to reflect changes to our operations, services, technology, or applicable requirements.

The current version will be published on www.secure-panth.com.

14. Contact

PANTH
1148 Burke Road
Balwyn North, VIC 3104
Australia
Email: help@secure-panth.com
Website: www.secure-panth.com